Pagos·4 min de lecturaWhen payments are takenThe first payment, the monthly rent, and the dates each one leaves your account.Rezefy Support · 14 mar 2026read more
Pagos·5 min de lecturaRefund policy and timelinesHow refunds are calculated from your cancellation tier, stay length and the landlord’s policy.Rezefy Support · 11 mar 2026read more
Pagos·4 min de lecturaLandlord payoutsWhen money reaches your account after a guest moves in, and what is deducted.Rezefy Support · 7 mar 2026read more
Pagos·3 min de lecturaA payment failed — what now?Why cards get declined, how long you have to fix it, and how to retry safely.Rezefy Support · 3 mar 2026read more
Reservas·4 min de lecturaHow to send a booking requestPick your dates, send the request, and see exactly what the landlord sees before they answer.Rezefy Support · 15 mar 2026read more
Reservas·3 min de lecturaAccepting a bookingWhat happens between a landlord pressing accept and your room being held for you.Rezefy Support · 12 mar 2026read more
Reservas·5 min de lecturaBooking confirmationThe confirmation email, the contract, and the documents you should keep.Rezefy Support · 8 mar 2026read more
Reservas·4 min de lecturaBooking timelineHow long each stage takes, and when a request expires on its own.Rezefy Support · 5 mar 2026read more